Our team
There's no org chart here — just the people who build the site and the ones who keep orders moving. If you email us, you're talking to one of the people listed below, not a support queue.
Ruben Chamberlain — Content
Ruben handles content at LikeMetrics — which mostly means reading a lot of Instagram Help Center changelogs so you don't have to, and rewriting guides whenever something we said stops being true. They'd rather publish six months late than publish something wrong, which is why you won't see round numbers or guaranteed outcomes in these posts. If a claim looks suspiciously precise, it's usually the exception they checked, not a guess they dressed up.
Support & Operations
Whoever picks up an order or a refund request reads the whole thread before replying — nothing here is scripted or outsourced. See our Contact page for response times.
